The Frequently Asked Questions section provides answers to common questions asked about Teacher Online Training. This section will expand as users submit questions.

  • Where can I download the Smart Notebook software

Click here to go to the Smart Technologies product download page and then select the version of Notebook that you want to download.

  • What courses should I take first if I am a beginner user of Notebook?

You can take any course and follow the step-by-step instructions to complete the course. However, you may find it an easier transition if you take the following courses first:

1. Notebook Techniques - The Magic Slider
2. Notebook Techniques - Student Feedback Using Flashing Text
3. Notebook Techniques - Expand Objects to Reveal Information
4. Notebook Application - Interactive Review Game

You may start and stop a course as many times as you like and you may enroll in as many courses as you like. You do not need to finish a course before starting another course.

  • Do I have to complete the hands-on assignments exactly how they are presented in the course?

Each course contains requirements for completing the hands-on assignment. You may either create the assignment exactly how it's shown or you may make modifications to suit your classroom needs. If you're unsure of what to do, it is recommended to complete the assignment as shown and then review the forum areas and the file libraries for other ideas of how to use the techniques from the course.

  • I would like to cancel my monthly subscription.

You may cancel your monthly subscription at any time by going to the PayPal account that was used when you placed your order. You may also contact Teacher Online Training directly for no hassle assistance.

  • I would like to upgrade from a monthly subscription to a 6 month or 12 month subscription to save money.

You may cancel your monthly subscription at any time and re-subscribe to a 6 month or 12 month subscription. You will receive credit for the amount of the monthly subscription that was not used. You may also contact Teacher Online Training directly for assistance.





If you have a question about anything related to Teacher Online Training, please send an email directly to me and I will get back to you in a timely manner. I'm here to help!

Cheers!

Jim

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James P Hollis, MaEd

Professional Development Supervisor

Teacher Online Training




Last modified: Friday, 18 June 2010, 12:45 PM